Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 70 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

 Operations Data & Monitoring Project Manager (m/f/x) – Brussels – MSF Belgium 

CONTEXT

The Operations Data & Monitoring Project Manager works under the direct supervision of the Operations Monitoring & Management Support Officer.

This role has two primary focuses: (1) managing operational data systems (40%), ensuring governance, integration, and flow across MSF OCB for reporting and monitoring; and (2) supporting the design and execution of the ongoing “Improving Operational Monitoring” project (60%). The percentage of time allocation is indicative and may vary over time depending on specific needs.

As the Operations Data & Monitoring Project Manager, you ensure that data management supports strategic operational decision-making and lead efforts to streamline monitoring and reporting practices within the framework, aligning with the Operations Information and Knowledge Management (IKM) strategy and solutions. Given that elements of the monitoring framework and data systems are still evolving, the role requires adaptability to emerging processes and systems.

MAIN RESPONSIBILITIES

1. Data Management and Governance (40%)

In close collaboration with the appointed ICT Data team – which will be the team providing expertise and support in terms of data solutions, governance, data systems, and data engineering – the role focuses on coordinating, managing and overseeing the MSF OCB operational data sets, ensuring its availability and accuracy for reporting and decision-making processes. More in detail, the role will ensure the following:

• Manage and Maintain Ops Data Management Platforms

  Ensure that master data Ops – including Medical data as well as relevant OPS HR, Finance, Logistics, and Supply data are accurately captured, integrated, and regularly updated within the Ops MDM platform. Ensure then that regular metadata and data feeds are reliable, consistent, and readily available to support operational reporting and decision-making processes

• Support Timely Data Flow for Operational Analysis and Reporting

  Ensure that data flow is timely and supports both internal and external reporting requirements (including for donor reporting), operational analysis, operational portfolio monitoring.

• Standardize and Digitalize Project Documentation and Reporting:

  In collaboration with the IKM Ops Team and leveraging existing Information and Data Management Platforms, lead efforts to standardize, simplify, and digitalize monthly and quarterly project documentation and reporting processes. Address inefficiencies such as inconsistent practices, siloed departmental reporting, and information overload.

2. Project Management for Improving OPS Monitoring Project (60%) 

In line and based on the results of the Monitoring Review Findings and Recommendations (June 2024) and the MSF OCB M&E Framework (under definition – Jan 2025) the person in this position will assume the role of Project Manager for a dedicated initiative that will be launched to improve monitoring of projects and of operational portfolio. Main tasks will include:

Design and Manage the OPS Improving Monitoring Project 

• Ensure the design phase of the “Improving Operational Monitoring” project, in close collaboration with the Project Sponsor, Owner, Steering Committee (including members from Ops, MED, DATA, and MSF OCB’s Evaluation Unit), and all other stakeholders to define scope, objectives, and deliverables
• Assume the role of Project Manager, ensuring effective implementation of the project and alignment with organizational priorities, with a particular emphasis on improving emergency monitoring and management

Develop Monitoring Tools and Systems 

• Drive the development and implementation of standardized monitoring tools, systems and processes that align with MSF OCB’s operational goals, supporting both field and HQ functions
• Ensure these tools, systems and processes enhance data visibility and enable proactive operational decision-making, particularly in emergency contexts

REQUIREMENTS

Education & Experience 

• Bachelor’s degree in any relevant area of study is required, with a preference for Education and/or background in medical studies OR Monitoring & Evaluation
• Minimum of 3 years of international MSF experience, preferably in a country or project coordination or management position
• Experience in information management, data management, or Monitoring & Evaluation (M&E), ideally within a humanitarian organization is an asset
• Experience with MSF OCB data systems and a verifiable track record of implementing digital tools for reporting and monitoring is an asset+

Competencies 

• Pragmatic and Problem-solving
• Strong organizational and project management skills
• Intercultural awareness
• Strong analytical skills
• Interpersonal and Cross-functional Collaboration

Languages 

• Proficient level in English and French, both spoken and written, is mandatory

CONDITIONS

• Expected starting date: April 2025
• Location: Brussels* (Belgium) or Homebased within maximum 2 to 3 hours difference from the Brussels time zone could be discussed

* Due to legal administrative constraints, given the duration of the contract, candidates must already be resident in Belgium or have a residence right as a worker in Belgium or in the European Union allowing to move and work in the EU 

• Contract type: Fixed-term contract – full-time
• Contract duration: 2 years
• Mobility: 10-30% (regular visits to Brussels & potential MSF project visits per year)
• The contractual terms and conditions will be established according to the place of work, legal constraints and in respect of MSF standard function and salary grids
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment 
• Adhere to the MSF Behavioral Commitments 

Deadline for applications: 19th of February 2025

How to apply?

➢ Submit your application via the ‘Apply here‘ button

➢ You will be directed to the online application form for this position

➢ It should take 5-10 minutes to complete. Thank you in advance for having your CV and motivation letter in English or French ready to upload (preferably in pdf format).

Only shortlisted candidates will be contacted.